NEWSLETTER 2011

Training: This is our fifth year as a training practice for new dental graduates. The new dentist will work for a year and may have the opportunity to stay on.

Telephone: We occasionally record telephone calls for training, security and quality assurance purposes. When this facility is being used, we will inform you that the call is being recorded. If you continue with the call, we will assume you have given consent.

Facial Rejuvenation: We now offer an extensive range of innovative products and treatments to address your anti-aging and cosmetic needs, including skin wrinkle reduction, dermal fillers, lip augmentation and chemical peels. All treatments are undertaken by Dr. Melina Passaloudi who is an established dentist at this practice and is now a qualified Aesthetic Practitioner. We offer a free consultation for registered patients. Melina recently completed a postgraduate certificate in Cosmetic Dentistry and is studying for a MSc dental degree at King’s College, London.

Smoking: Smoking causes mouth cancer, gum disease and bad breath. If you think it is time to quit, contact NHS SMOKEFREE on telephone number 0800-022-4332 or visit www.smokefree.nhs.uk

Need a Hygienist Appointment ASAP? If you would like to come in at short notice for an appointment, please check the web site www.thorndent.blogspot.com for availability. If you accept an appointment via this method, you will receive a free toothbrush and a packet of dental floss.

Changes at the Practice: We have had to say goodbye to two members of staff, Dr Helen Harris and Mrs Beverley Sellers-O'Leary who have left after more than ten years each at the practice. Dr Harris's patients will be asked to register with Dr Shivani Kunasingam, who has been working at the Thorndike for several years and holds a postgraduate qualification, MFGDP(UK). She has also completed postgraduate certificates in Cosmetic Dentistry, Aesthetic Restorative Dentistry and Advanced Occlusion.

New NHS and Private Patients: If you would like to recommend us to a member of your family or a friend, we have a new patient information pack that we can send by post or you can take with you. There is a significant difference between NHS and private dentistry. Private patients are allocated more time for their appointments and the best quality materials are used for their fillings, crowns, bridges and dentures. They also benefit from cosmetic treatments such as white fillings on posterior teeth and teeth whitening.
 

Patient Survey: We conduct patient satisfaction surveys to help us improve our service. According to the survey we undertook in March 2011, 96% of our patients were happy with our service. In the downstairs corridor, there is a patient survey programme on a laptop computer. Please use the password smile to log in and take our quick survey. You can also leave comments on our web site, send comments by email or use the comments box in the downstairs corridor. Your comments do make a difference!


Teeth Whitening: This simple, safe and effective procedure is available from £290 for both upper and lower teeth. We also offer the Enlighten tooth whitening system from £440 which has guaranteed results. We are able to offer a free consultation for our registered patients.

Professional Private Fees Guide: Please see the guide posted in the waiting room or visit our web site www.thorndent.co.uk

New Opening Hours: Monday to Thursday from 9am to 1pm and 2pm till 5.30pm. Fridays from 8am to 3pm. Some Saturdays from 9am to 12pm and some Wednesdays till 7pm.